Steadfast Entities LLC prides itself on service excellence and positive customer relations. We strive to satisfy every customer every time, but difficult situations may arise. All those who engage our services must agree to the following terms and conditions without exception. We reserve the right to make changes to these terms and conditions at any time, without notice.
- CONDITIONS OF SALE: Steadfast Entities LLC (Steadfast) is not a manufacturer of any goods purchased from it by a Buyer. In many instances Steadfast does not even handle the goods as they are shipped by the manufacturer directly to the Buyer. In those instances where the goods received by Steadfast are redelivered to the Buyer, the goods remain in the original container for delivery to the Buyer. In some instances the goods are removed from the container and subjected to minor modifications by Steadfast to satisfy the Buyer’s requirements. Because of this position in the sale of goods of a manufacturer, Steadfast is not held liable for any additional terms and conditions made by the manufacturer or the Buyer. Any terms that conflict with those stated herein are considered null and void and shall not become a part of the Contract.
- INSURANCE: The execution of any rental agreement with Steadfast is subject to the Buyer providing any and all valid certificates of insurance for the related work. Steadfast reserves the right to refuse or cease work if certificates are not provided or are deemed to be not sufficient, to be determined at Steadfast’s discretion.
- TERMS: All prices, whether herein named or heretofore quoted or contained in a manufacturer’s price list may be adjusted to Steadfast’s price in effect at the time of shipment. Steadfast requires payment in full for all goods or services in advance or within thirty (30) days, pursuant to the service Contract. Steadfast reserves the right to deny service or delivery of goods due to nonpayment. All goods and services are subject to availability and Steadfast reserves the right to refuse to take an order or agree to a timeline proposed by Buyer, at any time for any reason.
- TAXES: All sales taxes applicable to this order shall be added to the invoice and paid by the Buyer unless an appropriate exemption Certificate is received. All other taxes, including but not limited to use and excise taxes, shall be the responsibility of and paid by the Buyer.
- DELIVERY, SHIPMENT, RISK OF LOSS: Unless otherwise agreed to by Steadfast, all shipments of goods shall be F.O.B. manufacturer’s factory. All shipments will be made freight collect in accordance with carrier instructions supplied by Buyer. In the absence of such instructions, Seller will select what is, in its option, the most satisfactory routing. Steadfast shall not be liable for either delays in deliveries or total failure to deliver due to any cause or event beyond Steadfast’s reasonable control, including, but not limited to strikes, labor difficulties, delays or defaults of common carriers, failure or curtailment in Steadfast’s source of supply or failure of a manufacturer to timely deliver goods to Steadfast or Buyer. Steadfast will give reasonable notice to Buyer if it appears to Steadfast that delay in delivery will arise for any reason, and upon the giving of such notice all specified delivery dates may, at the election of Steadfast, be extended from time to time for an additional period or periods as may be reasonable. Steadfast will use its best efforts in the ordinary course of its business to affect deliveries as specified, but in no event, shall Steadfast be liable for any damage, consequential or otherwise, arising from any failure of Steadfast to meet any delivery date. Title to and risk of loss for products passes to Buyer upon delivery to carrier. Any applicable freight and handling charges shall be added to the invoice and paid by the Buyer.
- ACCEPTANCE BY BUYER: The goods shall be deemed accepted by Buyer as of the date of receipt of the goods by Buyer unless within fifteen (15) days after such date Buyer gives Steadfast written notice that the goods are not accepted and specifies in detail the reasons therefor. Steadfast may then, at its sole discretion, proceed to make any corrections, in which case such corrective action by Steadfast shall be Buyer’s sole remedy for non-acceptance of such goods.
- PARTIAL SHIPMENTS: Seller reserves the right to make and to invoice for partial shipments.
- REFUNDS AND RETURNS: Steadfast does not accept returns or offer refunds unless the provided services or goods are demonstrably defective. Buyer agrees to contact Steadfast immediately in any case where the provided good or service is defective. Steadfast will address the area of concern to the best of its abilities and within reason. On a case-by-case basis, at its own discretion and within reason, Steadfast may provide new equipment, repair equipment, replace personnel, provide a partial refund, or provide other rectifying measures. Steadfast is not held liable for any equipment malfunction, staff conduct, or any action or event beyond Steadfast’s reasonable control and is never obligated to provide a refund for any reason. If Buyer cancels an order prior to delivery, Buyer is held responsible for all mobilization costs incurred as a result of the order.
- WARRANTY: Steadfast does not provide warranties and makes no warranties or representations with respect to components supplied by third parties, and Buyer’s sole recourse in the case of any defects in Steadfast goods or services resulting directly or indirectly from defects in such components shall be to the warranties (if any) of such third parties. Steadfast shall have no liability for any transportation, labor charges, part repairs, modifications or any other work, unless such charges are authorized in advance and in writing by Steadfast.
- SEVERABILITY OF PROVISIONS: In the event any provisions hereof are found invalid or unenforceable pursuant to judicial decree or decision, the remainder of this Agreement shall remain valid and enforceable according to its terms.
Please contact Steadfast Entities LLC with any questions regarding these terms and conditions at 1-877-324-4282 or jhworthy@steadfastentities.com.